Top-rated electrical distributor North Coast Electric has a report-driven management style. When the company replaced their legacy business system with Epicor Eclipse, they knew that choosing the right reporting and analytics solution was also mission critical.
Les Johnson, Senior Vice President of Information Technology and CIO, didn’t want to ”reinvent the wheel” by developing reporting and analytics functionality in-house, so he carefully reviewed third party options. As an add-on reporting solution sold by Epicor and backed by a team with many years of experience with Eclipse and MultiValue databases, MITS was an easy choice.
“MITS is UniVerse (MultiValue database)-friendly; it ‘understands’ Eclipse and how to get at the data (for example, subvalues in a complex sales order). We can go from a matrix (two-dimensional, with rows and columns of data) to a three-dimensional cube (showing trends over time). And with the MITS interface, it’s easy to add or remove columns in a report, sort through the data, compare columns, etc.”
Today, over 350 North Coast Electric users—including inventory management, inside and field sales, territory and branch managers, and the executive team—rely on MITS Distributor Analytics for actionable information and insights.“MITS is very committed to the Eclipse community, and listens to its suggestions. At North Coast Electric, we believe you can only improve the things you can measure. In our environment of multistep, multiperson processes, we are improving our workflows with Eclipse, and measuring quickly and identifying issues using MITS.”
Read the case study to learn more about how North Coast Electric takes their business to the next level with Epicor Eclipse and MITS.